About This Product
Access to reliable support is just as important when you’re travelling as when you’re in the office – maybe even more so. With HP Onsite Hardware Support for Travelers with Defective Media Retention, you can depend on convenient onsite response time in many countries around the world.[1] When dealing with defective storage media, you maintain control of your sensitive data.
Key Features & Highlights
- Global service where you travel
- Remote problem diagnosis and support
- We'll provide the parts
- Standard hours where you are
- In-person and Onsite
- Defective Media Retention
📄 Product Documentation: Download Official Manual / Spec Sheet (PDF)
Technical Specifications
Features
| Type | On-site |
|---|---|
| Service type | Next Business Day |
| Response time | 9 h |
| Number of years | 4 year(s) |
| On-site support | Yes |
| UNSPSC-code | 81111812 |
Supplier features
| Support type | Onsite repair |
|---|---|
| Place of service | Onsite |
| Warranty coverage | In warranty |
| Coverage details | Standard workdays – 9 hours |
| Duration | 4 years |
| Response time | Next business day response |
| Service method | Onsite repair |
| Additional information | Excludes external monitor |
| Additional support option | Defective media retention; Travel coverage |
| Care Pack type | Electronic |
| Coverage period (months) | 48 |
| Warranty type | S |
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