About This Product
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Onsite Service[1] with Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support, help is there when you need it – so you can get back to work.
Key Features & Highlights
- Remote problem diagnosis and support
- Onsite hardware support<sup>[1]</sup>
- Replacement parts and materials included
- Escalation management
- Access to electronic support information and tools
- HP remote system access and support
- Defective Media Retention
📄 Product Documentation: Download Official Manual / Spec Sheet (PDF)
Technical Specifications
Features
| UNSPSC-code | 81111812 |
|---|---|
| HP segment | Business, Enterprise |
Supplier features
| Support type | Onsite repair |
|---|---|
| Place of service | Onsite |
| Warranty coverage | In warranty |
| Coverage details | Standard workdays – 9 hours |
| Duration | 3 years |
| Response time | Next business day response |
| Service method | Onsite repair |
| Additional information | excludes external monitor |
| Additional support option | Defective media retention |
| Care Pack type | Electronic |
| Coverage period (months) | 36 |
| Warranty type | S |
Reviews
There are no reviews yet