About This Product
Avoid disruption with our fastest support, including AI-powered, predictive issue alerts, preferred access to expert remote support and onsite repair.[1]
Key Features & Highlights
- Predictive AI-powered insights and proactive onsite support
- End user alerts and automated IT ticketing
- Remote problem diagnosis and support
- Onsite repair or replacement, anywhere work happens
- Preferred access to parts and HP service experts
- Defective Media Retention
📄 Product Documentation: Download Official Manual / Spec Sheet (PDF)
Technical Specifications
Features
| UNSPSC-code | 81111812 |
|---|
Supplier features
| Support type | AI-powered insights w/onsite repair |
|---|---|
| Place of service | Remote and onsite |
| Warranty coverage | Post warranty |
| Coverage details | Standard workdays – 9 hours |
| Duration | 1 year |
| Response time | Next business day response |
| Service method | Onsite and predictive support |
| Additional support option | Defective media retention |
| Care Pack type | Electronic |
| Coverage period (months) | 12 |
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