About This Product
Depend on HP to troubleshoot PC issues with remote support and convenient onsite repairs. Optional device insights help HP quickly remediate issues.[1]
Key Features & Highlights
- Opt into device-level data that helps diagnose and remediate PC issues
- Remote problem diagnosis and support
- Onsite repair or replacement, anywhere work happens
- Defective Media Retention
- Travel Coverage
📄 Product Documentation: Download Official Manual / Spec Sheet (PDF)
Technical Specifications
Features
| UNSPSC-code | 81111812 |
|---|
Supplier features
| Support type | Onsite repair |
|---|---|
| Place of service | Onsite |
| Warranty coverage | In warranty |
| Coverage details | Standard workdays – 9 hours |
| Duration | 3 years |
| Response time | Next business day response |
| Service method | Onsite repair |
| Additional information | Excludes external monitor |
| Additional support option | Defective media retention; Travel coverage |
| Care Pack type | Electronic |
| Coverage period (months) | 36 |
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