About This Product
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Onsite Service[1], and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support, help is there when you need it—so you can get back to work.
Key Features & Highlights
- Remote problem diagnosis and support
- Onsite hardware support<sup>[1]</sup>
- Faster tech support
- Escalation management
- Access to electronic support information and tools
- HP remote system access and support
📄 Product Documentation: Download Official Manual / Spec Sheet (PDF)
Technical Specifications
Features
| License quantity | 1 license(s) |
|---|---|
| Service type | Next Business Day |
| Service time (hours x days) | 9×5 |
| Response time | 24 h |
| Repair time | 48 h |
| Number of years | 4 year(s) |
| On-site support | Yes |
| UNSPSC-code | 81111812 |
Supplier features
| Support type | Onsite repair |
|---|---|
| Place of service | Onsite |
| Warranty coverage | In warranty |
| Coverage details | Standard workdays – 9 hours |
| Duration | 4 years |
| Response time | Next business day response |
| Service method | Onsite repair |
| Care Pack type | Electronic |
| Coverage period (months) | 48 |
| Warranty type | S |
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