About This Product
Depend on HP to troubleshoot PC issues with remote support and convenient onsite repairs. Optional device insights help HP quickly remediate issues.
Key Features & Highlights
- Opt into device-level data that helps diagnose and remediate PC issues
- Remote problem diagnosis and support
- Onsite repair or replacement, anywhere work happens
📄 Product Documentation: Download Official Manual / Spec Sheet (PDF)
Technical Specifications
Features
| Type | On-site |
|---|---|
| Service time (hours x days) | 9×5 |
| Number of years | 5 year(s) |
| On-site support | Yes |
| UNSPSC-code | 81111812 |
| Compatibility | Elite x360, EliteBook 830 G11, 835 G11, 840 G11, 845 G11, 860 G11, 865 G11 |
Supplier features
| Support type | Onsite repair |
|---|---|
| Place of service | Onsite |
| Warranty coverage | In warranty |
| Coverage details | Standard workdays – 9 hours |
| Duration | 5 years |
| Response time | Next business day response |
| Service method | Onsite repair |
| Care Pack type | Electronic |
| Coverage period (months) | 60 |
| Warranty type | S |
Reviews
There are no reviews yet