Last Updated: October 30, 2026
1. Delivery Coverage Area
Bank Adhikari ships to serviceable postal PIN codes across India. Delivery serviceability depends on regional connectivity and logistics coverage. Customers must enter an accurate 6-digit postal PIN code on the product or checkout page to confirm delivery availability.
2. Shipping Charges
- Standard Delivery: We generally offer Free Standard Delivery on eligible orders across standard serviceable locations in India.
- Specialized Freight Surcharges: For bulky hardware shipments, out-of-delivery area (ODA) locations, or optional expedited express air options, any applicable shipping surcharge will be calculated and clearly displayed at checkout before payment.
3. Dispatch vs. Delivery Timelines
Because payments are automatically verified in real time, order processing begins immediately:
| Operational Stage | Estimated Timeline | Details |
|---|---|---|
| Order Processing & Dispatch | 1 โ 2 Working Days | Quality inspection, functional testing, packaging, and parcel handover to our courier partner. |
| Courier Transit Time | 3 โ 7 Working Days | Commences once the courier scans the parcel. Dependent on delivery zone (Metro vs. Non-Metro/Rural/J&K/North-East). |
| Total Estimated Delivery | 4 โ 9 Working Days | From automated checkout payment completion to final doorstep delivery. |
Working days exclude Sundays, national holidays, and regional public holidays.
4. Real-Time Tracking and Communication
Once your order is handed over to our logistics partner, an automated dispatch notification containing the courier company name and unique Air Waybill (AWB) tracking number will be sent to your registered email, SMS, and WhatsApp number. You can monitor the real-time transit status on the courier’s tracking portal.
5. Delivery Attempts, Exceptions, and Delays
- Delivery Attempts: Courier partners make up to 3 delivery attempts before returning the shipment to origin. Customers must ensure an authorized recipient is available at the provided contact address.
- Transit Delays: Estimated delivery times are indicative. External factors such as extreme weather, regional transport curfews, floods, festive volume spikes, or highway blockades may cause occasional delays. Our customer support team actively tracks delayed shipments to assist with delivery.
- Damaged Packaging at Delivery: If the outer delivery box is crushed, torn, wet, or security seals are broken upon delivery, refuse the parcel from the delivery agent and mark “Package Damaged / Refused” on the carrier sheet. Contact our support team within 24 hours.
6. Legal Jurisdiction
All logistics claims, delivery disputes, and shipping matters shall be governed exclusively by the laws of India and subject to the exclusive jurisdiction of the competent courts in Samastipur, Bihar, India.